Get in touch
Help choosing a rug, a question about an order or a custom size: we're happy to help.
Talk to a real person
Need help choosing a size, a question about your order or a custom rug? Send us a message and we'll get back to you within one business day.
Business details
- Registered Business Name
- Saffron Rug Co.
- ABN
- 63 385 406 700
- Registered Address
- 12 Weigand Avenue, Bankstown NSW 2200, Australia
For written correspondence and official documents. This is also our returns address. It is not a showroom and is not open to the public. Please contact us before sending a return so we can confirm it and give you a return number (RMA).
Data Protection (Privacy Act & ACL)
Your personal data is processed securely and in line with the Australian Privacy Principles and the Australian Consumer Law (ACL). Learn more on our Legal Notice and Privacy Policy pages.
Send us a message
Choosing a size? Tell us your room measurements and the size of your sofa. Want to send a photo? Say so and we'll reply by email so you can attach it. For an existing order, please include your order number.